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Bluetooth" or "Inter(R) wireless Bluetooth(R)", please right-click the device and disable it, then REBOOT the computer. Other than "Generic Bluetooth Radio", if you find any other Bluetooth or Bluetooth adapter in the list, such as "Qualcomm. Please search " Device Manager" from the icon on task bar and open it. Expand " Bluetooth".ĭG40s should be displayed as " Generic Bluetooth Radio". No Bluetooth Icon on Native Win10 Computer If you still have any more issues, please email with a screenshot of your device manager and program search result. If you have ' BlueSoleil Generic Bluetooth Driver' there, you can use Bluetooth function now.Įxcept " BlueSoleil Generic Bluetooth Driver", if you find any other Bluetooth device in the list, please right-click the device and disable it, then reboot the computer. ![]() Refer to the chart below for troubleshooting. Go to " Device Manager"(Click on the Windows icon in the bottom left corner > Search for "Device Manager" from Windows search bar) and expand “Bluetooth” to see what's there. Then plug the DG40s dongle in and reboot your PC. #SONY BLUETOOTH KEYBOARD MANUAL DRIVERS#If these drivers are present, please uninstall them. Search for the words ' blue' or ' wire' to check for any suspicious conflicting driving such as the 3 listed below: (*NO NEED CAMERA*)īluetooth Icon is GRAY on a Win7/8/XP/Upgraded Win10 ComputerĪ GRAY Bluetooth icon indicates that you may have a hardware conflict or driver conflict issue to solve.įollow the steps listed in the image below to get rid of conflicting drivers. Time - 11AM - 12PM PST || 2-3PM EST || 7-8PM GMTĪvantree LIVE ZOOM Clinic is running EVERY WEEKDAY. If still cannot fix the issue, please join our daily live online clinic and let us help you. If steps in Set up are all done, please refer to the guides below. #SONY BLUETOOTH KEYBOARD MANUAL PC#Part 1 Prepare your PC Part 2 Connect DG40s with Bluetooth Device Part 3 Adjust sound settings on PC If you are still having issues using the DG40s with your Windows computer, please double check the Set up Procedue carefully. If you see a GRAY Bluetooth icon, please right click the icon and select " Turn on Bluetooth".Please REBOOT your PC with the DG40s dongle PLUGGED IN.If you can not find the BLUE Bluetooth icon: #SONY BLUETOOTH KEYBOARD MANUAL DRIVER#After the driver installation, your screen should look like Img 2 below. #SONY BLUETOOTH KEYBOARD MANUAL INSTALL#Win XP/7/8/Upgraded Win 10 from Win 7/8/XP, Self-installed PC), you will need to install the BlueSoliel driver. Press any key for connecting again.For NATIVE Win10 (PC shipped with Win 10) users, you should have native Bluetooth driver in your PC and the dongle should be plug and play. Once the DG40s dongle is plugged in, your system should be look like Img 1 below.įor any other versions of Windows (eg. If you want to wake it up, please press any key on the keyboard, the Bluetooth will re-connecting automatically. Please Note: This Bluetooth keyboard will be asleep if you don’t use it for more than 10 minutes.
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